ISO 9001:2008 is a standard for Quality Management System.
Today, when client is the king and business environment dynamic, the organization needs to have a well defined, robust and results oriented management system to achieve sustainable competitive advantage in the market place.
Thus, ISO 9001:2008 Quality Management System is the best tool available to increase productivity, streamline operations, increase clientele satisfaction and improve profit margins through superior quality. ISO 9001:2008 is the generic and globally recognized standards providing assurance for the quality of goods and services in supplier-customer relations.
ISO 9001:2008 offers a variety of benefits to the construction industry. These benefits range from better resource planning to effective monitoring, and control of the project – from improved employee efficiency to reduced customer complaints, and from increased productivity to enhanced market image.
The ISO 9001:2008 standard places greater emphasis on customer needs, expectations and improving business performance through delighting the clients.